Society management

Scottish Building Society celebrates refresh of branch look and investment in Troon

SCOTTISH Building Society has underscored its commitment to the country’s high streets, opening the doors to its new Troon Relationship Center on Ayr Street, representing a five-figure investment for the region.

Scottish Building Society Chief Risk Officer Derek Johnston, alongside members of the management team, joined staff and local members to celebrate the refurbishment which has transformed the branch into a more welcoming and relaxed space.

The new relationship center includes breakout areas with comfortable seating, as well as private meeting rooms where members can engage with staff to make important financial decisions.

The Scottish Building Society has had a presence in Troon for over 20 years, with hundreds of local members visiting each week.

While many high street banks are reducing their physical locations, the Scottish Building Society is bucking the trend and instead investing in refurbishing its branches across the country, including Aberdeen and Inverness.

Derek Johnston, Chief Risk Officer of the Scottish Building Society, said: “As the world’s oldest building society with roots dating back to 1848, we are incredibly proud of our heritage and have remained true to our purpose ever since. . However, it is important that we continue to evolve as consumer habits and lifestyles change.

“We realize that digital innovation has transformed the number of us who do our banking, but we also know that our members still want to walk into a physical branch and chat with someone face-to-face. That’s why we’ve made such a significant investment in the future-proofing of our relationship centers and ensuring that our customers have an inviting place to visit to discuss important financial decisions.

“It was great to meet our Troon team and members and share what the future holds for the Scottish Building Society as we continue to offer a fantastic range of savings and mortgages to people across Scotland and Besides.”